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About Us

Air Unity Nigeria is a dynamic Nigerian aviation organization that is dedicated to the core principles of people and values.

Air Unity Aviation Services is a dynamic Nigerian aviation organization that is dedicated to the core principles of people and values. Air Unity Aviation Services was incorporated as a private limited liability company, in accordance with the companies and allied matters decree of 1990 with registration number RC 1860121 The company is licensed in accordance with regulations 5(1) and 14(1) of the Nigerian Civil Aviation Authority (Air Transport License Regulations 1965), as amended, to operate scheduled and non-scheduled passenger air services. As a young and new company in the Nigerian aviation industry, Air Unity Aviation Services employs very experiment and skills personnel and crew with an ambition to be a leader in the industry with an enduring commitment to the quality, safety and respect of our people and our services. For offering quality services, Air Unity Nigeria is organized to provide safety and convenient airline services based on local and international aviation operation standard.

President and CEO Nuhu Haruna lead an outstanding, passionate team across Nigeria and South Africa. An unwavering commitment to exceptional service, an unparalleled level of safety and security and an experienced, highly skilled team constitute Air Unity Aviation Services standards and success by bringing the company to world class reputation.

With Facilities in Lagos, Abuja and Kaduna and Kebbi State. Air Unity Aviation Services is dedicated to a full-range of air charter services leading the aviation industry in each of the following four core business pillars:

Customer Service Chart

Our customer service charter clearly states our service commitment to you as a valued customer and the service you can rightfully expect when interacting with us. These commitments will be built into our training programs; our business processes; and measured through our performance management systems.

Our Service Commitment

To provide uncompromising service offering to our both chart and Domestic flight customers that will be personalized, consistent, efficient and professional. It is our Endeavour to inspire the world with the warmest African hospitality, in every detail, every time by embracing the values below.

When Dealing With Us, We Will Always

We Will Never Compromise Safety

Safety will always be of paramount important to us. We will never do anything that undermines this core commitment to our customers.

Offering The Most Suitable Fare Available

At the time of making a reservation directly with us via our website, reservation center and the airport ticket desk, we will offer the most suitable fare available for the date, time and travel class that meets your individual needs. As lower fares usually have less flexibility and may be partially or completely non-refundable, our trained customer service agents and website will inform or notify you of terms and conditions pertaining the fare quoted or inform you of other available fares that may better suit your specific needs

Advising Of Known Delays, And Cancellations And Diversions

We aim to get you to your destination on time. However, occasionally operational or meteorological situations or unforeseen circumstances, require us to change the scheduled departure and arrival dates or times

Providing On Time Baggage Delivery

It is always our intention to deliver your baggage on time on arrival at your destination. However, there are occasions when bags are not delivered on time. If your baggage does not arrive at your destination; it is important that you go directly to our baggage service desk or make contact with one of our airport staff member to assist in opening mishandling incident reports. Once report is filed, we will make every reasonable effort to find your baggage and return it to you as soon as possible. If your baggage delayed more than 24 hours, we will cover your immediate, essential needs, as detailed under offering.

Assisting With Special Needs

We are dedicated to offering convenient and comfortable service to all our customers. We offer full range of service to customers who require additional assistance such as medical assistance, mobility assistance, traveling with infant or unaccompanied minors. To ensure the best possible service, please let us know about the type of service you require as soon as you book your flight, if you make your flight booking online; please call our reservations call center to advise us of any special assistance you require.

Disclosing Terms And Conditions

We aim to provide you with as much information as possible about the policies and procedures that may affect your travel. This means providing clear information about important terms and conditions that apply to your ticket far, including cancellation policies; aircraft type scheduled to be operated on the route and the seating configuration thereto; and terms and condition of our website.

Protectin Your Information

We respect your personal information and treat it with the utmost security. You have the right to verify and correct the personal information we hold about oi and will respond to your request within 5 business days.

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